Account & feature access

Create and confirm your account, then sign in. New accounts receive two analysis credits. Drive Test Analysis includes log import, Overview, charts, maps and events, RF review, evidence inspection, reports and exports. Each analysis run costs one shared credit.

Choose your files, confirm their mapping and source clock, review rejected rows and start the analysis. Keep original measurements separate from inferred causes and retain source files alongside exported results.

Basic includes five and Pro fifteen shared credits per monthly cycle. Max includes eighty credits and unlocks Virtual Drive Test, Capacity Diagnostics and Cici CLI. Analysis costs one credit, VDT five and Capacity three. Unused credits do not roll over.

Subscription access starts only after payment is confirmed and the billing cycle is active. An activated Enterprise owner/engineer seat also unlocks advanced tools; viewers are read-only. Assigned admin and facilitator roles retain unlimited demonstration access.

A verified account and active session are still required. Complete authenticator verification when requested. Credit balance, rate limits, daily AI allowances and service capacity are separate controls. A checkout return is not proof of active access; wait for the balance to update after payment confirmation.

For an access problem, report the page, time and sanitized error message. Never send a password, authenticator code, API key, card information or confidential raw log. Historical payment records remain available for support and audit.